Proper Management of Dialers
November 20, 2014 at 2pm
Ortigas Foundation Library
The Philippine Outsourcing Alliance, Inc. ( PhilCall ) would like to invite you to attend “Proper Management of Dialers” on November 20, 2pm at the Ortigas Foundation Library, 2F Ortigas Building, Ortigas corner Meralco Avenues, Ortigas Center, Pasig City.
The presentation will cover basic topics that can help locally owned SME call centers efficiently handle their dialers properly, such as dial statuses, list orders, dial methods ( autodial and predictive ), drop percentage limit, monitoring of statistical reports, sales tracker and agent performance details.
This training is applicable and recommended for SME locally owned call center owners and managers. PhilCall would like to use this opportunity as a tool to help recognize the needs of locally owned SME call centers and to strengthen the SME industry as well.
ADMISSION IS FREE.
To register and for more details please call 570 – 5471 or you may email firstname.lastname@example.org.